How to effectively manage customer expectations surrounding late delivery.
Minimize friction during the delivery phase of the shopping journey.
What are the main causes of shipping delays and what can you do to combat them?
A deep dive into the pros and cons of both strategies.
Create a returns process that turns buyers into loyal repeat customers.
Retailers that don’t cater to customer trends will find it hard to stay relevant
PLG and Moda Operandi have partnered to create a superior customer experience.
Adding a subscription provides extra value to your customer and builds trust.
What is an OMS and why is it so critical to effective order fulfillment?
How 3PLs can help to modernize your ecommerce order fulfillment approach.
PLG & Whiplash helped Calzedonia enhance its omnichannel fulfillment and distribution.
What your business can do to improve the last mile delivery experience.
We’re proud to have a strong representation of women in our workforce and at the executive level.
The fulfillment process plays a major role in customer satisfaction.
Omnichannel requires a high level of communication.
Two senior executives promoted to officer roles.
A dive into omnichannel fulfillment and why it is important.
Give your customers the flexibility to choose their journey.
In ecommerce, your shipping strategy is a method for fostering customer loyalty.
Merchants and 3PLs should take advantage of its powerful capabilities.
There are plenty of reasons to go green.
Port Logistics Group helped Rad Power Bikes scale their business.
Learn the advantages and disadvantages of each option.
Find out of D2C fulfillment is a good fit for your business.
A new year means changes in how 3PLs are meeting demands.
These signs may mean it’s time to switch fulfillment providers.
Why sustainability should matter to merchants.
How your operation can benefit from adopting this fulfillment strategy.
An uptick in cases of the new strain is affecting retail logistics.
A memorable unboxing experience can make all the difference.
By managing returns with care and efficiency, your business will look professional, organized, and customer-focused.
On January 1, 2021, the UK will separate from the EU and merchants will encounter shipping protocol changes.
It’s not too late to find new ways to make your shopping experience as smooth as possible.
PLG has partnered with Locus Robotics to assist workers in the fulfillment process.
Earlier this week, parcel carrier UPS temporarily halted package pickups.
Port Logistics Group has expanded its offices and infrastructure in the US.
In theory, in-store fulfillment seems like a good business innovation, but in practice, it is not.
Subscription-based business models aren’t just for trendy online retailers anymore.
Use fast, efficient, high-volume transloading and cross-docking with DC bypass services.
A rising D2C adventure brand relays why they chose PLG and Whiplash as their ecommerce fulfillment partner.
Expect delays and surprises with the 2020 holiday shopping season.
Discover how to choose an ecommerce fulfillment partner.
A handy guide listing 2020 holiday shipping cut-off dates for national and international packages through FedEx, UPS and USPS.
What to look for when evaluating the performance of your ecommerce fulfillment provider.
Whiplash facilitates solutions that can be scaled rapidly to meet the demands of fast-growing online brands.
In modern times, businesses often include shops on their websites. We explain retail fulfillment and why businesses need it.
As companies grow larger, they will often work with a wholesale distributor. To demystify this model of operating, we’ll explain how wholesale distribution works.
New surcharges and shipping fees can add to your shipping costs.
Running a business demands awareness of a multitude of factors. Here are a few reasons why businesses should outsource ecommerce fulfillment.
PLG welcomes Ryan D. Powell As Senior Vice President (SVP) of Whiplash.
PLG’s brand partners are demonstrating extraordinary creativity and compassion in response to COVID-19.
PLG has acquired the Whiplash Merchandising ecommerce fulfillment platform.