closeup of a brown wood and tan clock face spiraling into itself

Shipping delays part two: Tips for handling late deliveries

April 15th, 2021

How to effectively manage customer expectations surrounding late delivery.

closeup of a brown wood and tan clock face spiraling into itself

Shipping delays part two: Tips for handling late deliveries

April 15th, 2021

How to effectively manage customer expectations surrounding late delivery.

woman using her phone receiving packages from a delivery person. laid on top of the image are ecommerce fulfillment icons: checkmark, truck, clock, credit cards, and shopping cart.

Why real-time ecommerce order tracking matters

April 13th, 2021

Minimize friction during the delivery phase of the shopping journey.

an alarm clock sitting on a table in the foreground. in the background, a person with their arm around a stack of shipping boxes.

Shipping delays part one: How to avoid late delivery

April 8th, 2021

What are the main causes of shipping delays and what can you do to combat them?

a person swiping the screen in the background and a set of white fulfillment icons in the foreground: calendar, target, graph, magnifying glass, money, shopping cart, idea lightbulb and several others.

Centralized vs. decentralized warehousing: Which is best for your business?

April 6th, 2021

A deep dive into the pros and cons of both strategies.

a woman sitting at a table, using a laptop computer. on the screen are the words ‘return policy’ in large white letters.

Why it’s time for retailers to embrace returns culture

April 1st, 2021

Create a returns process that turns buyers into loyal repeat customers.

black and white street post with two signs: ‘offline’ and ‘online’. each sign has an arrow pointing in a different direction.

How to embrace the rise of O2O retail

March 30th, 2021

Retailers that don’t cater to customer trends will find it hard to stay relevant

woman in a white Moda Operandi dress with the text ‘bold fashion meets flawless fulfillment moda operandi’

Moda Operandi: Bold fashion meets flawless fulfillment

March 25th, 2021

PLG and Moda Operandi have partnered to create a superior customer experience.

Multicolored background with white ecommerce icons: home, gear, lightbulb, dollar sign, people, alarm, email envelope, shopping cart, and the words ‘returning visitor’.

How to capture customer loyalty with a subscription model

March 23rd, 2021

Adding a subscription provides extra value to your customer and builds trust.

a person’s hands holding a tablet, using augmented reality to see order status according to QR codes on shipping boxes.

How to choose the best order management system (OMS) for your business

March 18th, 2021

What is an OMS and why is it so critical to effective order fulfillment?

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4 reasons to embrace automated ecommerce fulfillment

March 16th, 2021

How 3PLs can help to modernize your ecommerce order fulfillment approach.

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Calzedonia Group: Bridging the gap between offline and online

March 11th, 2021

PLG & Whiplash helped Calzedonia enhance its omnichannel fulfillment and distribution.

a notebook with a diagram written in it: the words ‘transport, ‘delivery’, ‘service’ and ‘logistics’ with arrows pointing to ‘last mile’ in the middle of them.

Last mile delivery: How to get it right in 2021

March 9th, 2021

What your business can do to improve the last mile delivery experience.

photos of eva dicecco, janise kring, sarah drazetic, and val gart with the text ‘leading with values'

Women leaders of Port Logistics Group

March 4th, 2021

We’re proud to have a strong representation of women in our workforce and at the executive level.

silhouette of two hands outstretched in front of a sunset. above are ecommerce fulfillment icons: delivery person, lock, ship, delivery truck, airplane, a smartphone with delivery verification, shipping box, barcode, and laptops.

The six traits of successful fulfillment providers (and why they matter)

March 2nd, 2021

The fulfillment process plays a major role in customer satisfaction.

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The top 4 omnichannel mistakes (and how to avoid them)

February 25th, 2021

Omnichannel requires a high level of communication.

Interior of Port Logistics Group. Three orange chairs gathered around a small table with art in the background and view of the warehouse.

Promotions of Janise Kring and Valerie Gart ensure focus on operations and people

February 23rd, 2021

Two senior executives promoted to officer roles.

graphic showing omnichannel fulfillment: 1 - direct to customer. 2- direct to retail. 3 - direct to wholesale distribution channels. with text above ‘at a plg location your goods are received, stored, and ready to ship in 3 different channels.’

Omnichannel fulfillment

February 18th, 2021

A dive into omnichannel fulfillment and why it is important.

smartphone and pen laying on a laptop keyboard with a small tent sign that says ‘bopis’. there are a globe and product boxes in the background.

BOPIS: What it is and why it’s so popular with consumers

February 16th, 2021

Give your customers the flexibility to choose their journey.

Man happily opening box and looking inside, smiling

How your shipping strategy can boost customer loyalty

February 11th, 2021

In ecommerce, your shipping strategy is a method for fostering customer loyalty.

graphic of a large box with the text ‘blockchain’ and smaller boxes surrounding it representing cloud computing, cybersecurity, finance technology, distribution, transaction, network, confirmation, block reward, ledger, and miner.

Blockchain in logistics: What it is and how it’s changing the industry

February 9th, 2021

Merchants and 3PLs should take advantage of its powerful capabilities.

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4 reasons your brand should be using sustainable packaging

February 4th, 2021

There are plenty of reasons to go green.

Rad power bike on blue background with text ‘we got rad road ready’

We got Rad road ready

February 2nd, 2021

Port Logistics Group helped Rad Power Bikes scale their business.

A warehouse aisle stocked with boxes and the text ‘dropshipping vs wholesale’

Dropshipping vs. wholesale: Which method should you be choosing?

January 28th, 2021

Learn the advantages and disadvantages of each option.

person opening a cardboard box with a bubble-wrapped ecommerce order inside while shopping on their phone

The pros and cons of D2C fulfillment

January 26th, 2021

Find out of D2C fulfillment is a good fit for your business.

blue 2021 numbers with trucks, boxes, pallets, forklifts, and an airplane with ‘logistics trends’ in white letters at the top

4 logistics trends to look out for in 2021

January 19th, 2021

A new year means changes in how 3PLs are meeting demands.

Woman in a suit sitting at a desk and holding up a handwritten sign on a notepad that says ‘youre fired!’

7 signs it’s time to fire your 3PL

January 14th, 2021

These signs may mean it’s time to switch fulfillment providers.

Side of a green shipping container with the word ‘green’ on it to represent sustainability in shipping services

Sustainability practices 2021: Brand impact

January 12th, 2021

Why sustainability should matter to merchants.

Map of the United States with dots representing Port Logistics Group’s ports and their ranges with the text ‘Multi-node Fulfillment’ on top

Multi-node fulfillment: What it is and when it makes sense

January 6th, 2021

How your operation can benefit from adopting this fulfillment strategy.

United Kingdom flag waving behind a chain-link fence with a sign that reads ‘warning coronavirus’

U.K. and international shipping: Expect delays given new Coronavirus strain

December 30th, 2020

An uptick in cases of the new strain is affecting retail logistics.

A customer’s arms and hands holding a half-opened package on a blue background with the text ‘unboxing experience’

5 ways to create a memorable unboxing experience for your brand

December 22nd, 2020

A memorable unboxing experience can make all the difference.

Woman holding up blue plaid pajamas Christmas present and making a disappointed face with the text 'returns: tis the season'

Holiday returns: What merchants should expect

December 17th, 2020

By managing returns with care and efficiency, your business will look professional, organized, and customer-focused.

Two shipping crates suspended from wires with the word ‘Brexit’ on one and the European Union flag on the other

U.K. commerce 2021 alert: Brexit to flex it to merchants

December 16th, 2020

On January 1, 2021, the UK will separate from the EU and merchants will encounter shipping protocol changes.

shopping cart filled with holiday presents next to an hourglass representing efficiency during the holiday shopping season

Three steps for a more efficient and profitable 2020 holiday shipping season

December 15th, 2020

It’s not too late to find new ways to make your shopping experience as smooth as possible.

LocusBots working in the port logistics group warehouse

Workers get a boost in the warehouse from LocusBots

December 9th, 2020

PLG has partnered with Locus Robotics to assist workers in the fulfillment process.

UPS truck delivering packages in a city with text 'UPS pumps brakes as online shopping surges'

UPS puts brakes on volumes with retailers in face of online shopping surges

December 7th, 2020

Earlier this week, parcel carrier UPS temporarily halted package pickups.

Map showing PLG’s facilities in Seattle, LA/Long Beach, Savannah, Jacksonville, Columbus, New York, and New Jersey with ‘Expanding our footprint’ in text

East and West coast facility expansions reflect growth of ecommerce nationwide

December 3rd, 2020

Port Logistics Group has expanded its offices and infrastructure in the US.

Person working in ecommerce fulfillment company warehouse, counting inventory

Three key reasons to avoid store-based fulfillment

November 24th, 2020

In theory, in-store fulfillment seems like a good business innovation, but in practice, it is not.

A cardboard box opened on the top with products inside. A consumer holding the box and smiling in the background. Headline: Subscriptions - Capture Customer Loyalty

Capture customer loyalty with subscriptions

November 18th, 2020

Subscription-based business models aren’t just for trendy online retailers anymore.

Conveyors with boxes being sorted at a distribution center for loading into tractor trailer trucks in the back.

The advantages of DC bypass services

November 12th, 2020

Use fast, efficient, high-volume transloading and cross-docking with DC bypass services.

A person sitting on the floor with an astronaut helmet, wearing a large, black Baboon to the Moon backpack. Copy says ‘Launch Ready, powered by Whiplash.’

What makes a go-to ecommerce fulfillment partner? Just ask Baboon To The Moon

November 11th, 2020

A rising D2C adventure brand relays why they chose PLG and Whiplash as their ecommerce fulfillment partner.

Cell phone showing deals with retail store in background.

4 things to know about Black Friday and the 2020 holiday shopping season

November 4th, 2020

Expect delays and surprises with the 2020 holiday shopping season.

laptop open and displaying whiplash home page. Text with “how to choose an ecommerce fulfillment partner” and “powered by Whiplash” with logo.

What to know when selecting the right ecommerce fulfillment partner

October 29th, 2020

Discover how to choose an ecommerce fulfillment partner.

Stopwatch in front of boxes ready for shipment

Holiday shipping cut-off dates 2020

October 28th, 2020

A handy guide listing 2020 holiday shipping cut-off dates for national and international packages through FedEx, UPS and USPS.

top 3 signs it's time to fire your fulfillment provider

Top 3 signs it’s time to fire your fulfillment provider

October 22nd, 2020

What to look for when evaluating the performance of your ecommerce fulfillment provider.

Be Brunt with us

Be Brunt with us: Innovative solutions through rapid fulfillment

October 14th, 2020

Whiplash facilitates solutions that can be scaled rapidly to meet the demands of fast-growing online brands.

macy's storefront

Retail fulfillment: What it is and why businesses need it

October 9th, 2020

In modern times, businesses often include shops on their websites. We explain retail fulfillment and why businesses need it.

interior of distribution warehouse

How wholesale distribution works

October 5th, 2020

As companies grow larger, they will often work with a wholesale distributor. To demystify this model of operating, we’ll explain how wholesale distribution works.

ecommerce fulfillment shipment boxes at a customer door

Peak season surcharges in 2020: What to expect and how to manage them

September 30th, 2020

New surcharges and shipping fees can add to your shipping costs.

Warehouse aisle in an ecommerce fulfillment facility

3 reasons to outsource ecommerce order fulfillment services

September 22nd, 2020

Running a business demands awareness of a multitude of factors. Here are a few reasons why businesses should outsource ecommerce fulfillment.

the opportunity port logistics group created with their recent acquisition of whiplash is immense - ryan powell, svp, whiplash

Moving toward true omnichannel with Ryan Powell, new SVP, Whiplash

September 17th, 2020

PLG welcomes Ryan D. Powell As Senior Vice President (SVP) of Whiplash.

assorted masks distributed by plg with partnered brands

Port Logistics Group delivers over 17,000,000 masks as partnered brands respond to COVID-19

August 26th, 2020

PLG’s brand partners are demonstrating extraordinary creativity and compassion in response to COVID-19.

image of shoes and whiplash logo - a perfect pair

One of the nation’s leading omnichannel providers is now also a leader in ecommerce fulfillment for growing brands

April 8th, 2020

PLG has acquired the Whiplash Merchandising ecommerce fulfillment platform.

Get in touch to see what we can do for you.

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