Order fulfillment

Pick, pack and ship

We ship more than 500 million units per year across multiple channels. With customized pick and pack fulfillment systems designed to meet the needs of some of the nation’s largest manufacturers and retailers, we have the flexibility to handle any SKU profile, with pallet, bulk, or each-picking strategies that enable high speed, low error order fulfillment. We also provide fast, efficient returns management that puts goods back in inventory within 24 hours.

Watch our pick and pack video:

Scalable, flexible labor and production

Through the use of flexible staffing, an on-site engineering team, and proprietary productivity management systems, our operations scale quickly to the peaks and valleys of retail seasons, changing shipping patterns, and the challenges of the explosive growth of ecommerce.

With labor costs accounting for an ever-increasing portion of cost-per-unit, our expertise and experience in the local gateway markets are a critical part of your supply chain strategy.

Retail store replenishment

We provide high volume, time-sensitive retail store replenishment for clients ranging from specialty stores to the nation’s largest retailers. Informed by real-time inventory and sales data, our cutting edge, automated replenishment process enables lower inventory and labor costs while keeping your retail outlets fully stocked.

Product configuration

With a full array of value added services available at every one of our locations, our project experts make sure your product is ready for sale before it’s shipped. We’ve got the team and tools to manage any project, from simple price ticketing and labeling to complex sub-assembly or repackaging.

Watch our Kitting and Subassembly video to learn more about how our customized systems and services can make your product retail ready:

Ecommerce experts

We provide comprehensive ecommerce solutions to satisfy every step of the fulfillment cycle. Our easy-to-use customer portal provides real time, web-based visibility to your orders and inventory. At each facility we offer comprehensive internet fulfillment services, including a complete menu of value added services such as specialty packaging, gift cards, personalized notes, and any other special order requirements.

Through our relationships with multiple parcel carriers, we supply shipping optimization that strikes the right balance between time of delivery and cost of delivery. When returns occur, we process them to inventory quickly so they can be ready for sale within 24 hours.